Contact Center to Cloud- Almost at the kickoff : )
I wanted to drop in and drop you a few lines (mic drop) LOL. We have gotten ourselves a final final contract package. Our PMOfficer is taking one last glance while on the plane to somewhere where there is mountains I am sure : ) Next will be a legal process of review and what we get back from them starts the 'redline process' which basically means back and forth with compromises/agreements from one legal to another legal. This is an exciting time of the contract because the buzz is in the air!!! The team sees it as a definite now and I am gearing up to press the GO button. Things I have been focusing on: 1. Wrapping our sandbox big ones a. getting our old clunky software up to speed to run in the new race b. getting our outbound dialing tested a-z internally in the new environment (test version) This reduces two of our largest identified project level risks. So far all is going as planned, we have 4 weeks total and are now, at this moment in time, two weeks into that